OUR GOAL IS FOR ALL CITIZENS IN DEVELOPING COUNTRIES TO HAVE FAIR, EASY AND AFFORDABLE ACCESS TO INFORMATION AND COMMUNICATION TOOLS.

We are especially concerned that information and communication technology (ICT) projects should look beyond technology and logistics, to ensure that they are socially inclusive and that they deliver services that meet the needs of poor communities.

We consider the pillars of an inclusive information society to be:

• Political commitment in the form of regulators and inclusive policies;

• The private sector, which has a central role to play in rolling out ICTs;

• The participation of ordinary people in decision-making.

Our work currently focuses on developing new research methodologies that look at inclusion and exclusion in the information society, along with strategies to counteract the imbalances. For example, we are exploring the success of telecentres as spaces where the public can access the internet, telephone and other ICTs.